Privacy Policy for Riser Vision
Last Updated November 11, 2024
Privacy Policy for Riser Vision
Welcome to Riser Vision. Riser Vision is a platform designed to deliver daily affirmations, spiritual insights, and stories for children, accessible through our iOS and Android mobile applications as well as our website (our “Products”). Our Products provide an interactive space for parents, guardians, and children, supporting personal growth and positive engagement. This Privacy Policy (“Policy”) is intended to help you understand what personal information we collect when you use our Products, how we use and protect that information, and what choices you have regarding your data.
We value your privacy and are committed to transparency. This Policy explains the data we collect, how long we retain it, and circumstances under which we might share it with third parties. It does not cover information that cannot identify you individually, nor does it apply to the actions of Riser Vision users outside of our Products. For example, users may choose to share affirmations or content from the app using external tools, and this policy does not govern how that information is handled beyond our Products.
Depending on your location, you may have specific privacy rights. Nigeria, and the UK, and other jurisdictions have particular rights under local privacy regulations. You can find more information in our regional disclosures, which are linked within this Policy, and are encouraged to review them alongside this Policy.
1. Information We Collect
A. Information You Provide When you use Riser Vision, we collect personal information you provide to us, including:- Account Information: When creating an account, you provide your name, email address, and a password.
When setting up a Child Profile, you may provide the child’s name, age, and preferences for content delivery.
- Profile and Customization Information: To enhance your experience, you may choose to provide additional information like preferred affirmation themes and delivery schedules.
B. Information We Collect Automatically
We collect additional information based on how you interact with Riser Vision:
Usage and Activity Information: We collect data on your usage, such as the type and frequency of content engagement, app features used, and preferences.
Device and Log Data: Technical data, including IP addresses, device identifiers, and operating system information, is collected to improve app functionality and security.
C. Information from Third Parties
Service Providers: We may receive information from service providers who help us with app performance, analytic, and payment processing. All providers must comply with applicable data protection regulations.
2. How We Use the Information We Collect
We use the personal information we collect to:
Provide and Improve the Product: To deliver daily affirmations, spiritual content, and personalized experiences for child users based on their age and preferences.
Communicate with You: We may send notifications, updates, and subscription-related alerts via email or in-app notifications.
Maintain Security and Compliance: To monitor and secure your account, comply with legal obligations, and protect against unauthorized access.
Analyze Engagement and Trends: To evaluate user engagement and improve the app experience, ensuring content relevance and app usability.
3. How We Disclose the Information We Collect
We do not sell personal information.
We may, however, share information with:
Service Providers: Trusted third parties who process data on our behalf for analytics, security, and customer support.
Law Enforcement or Government Agencies: If required to comply with legal requests, protect public safety, or prevent illegal activities.
Business Transactions: In case of a merger, acquisition, or transfer of assets, user data may be transferred in accordance with data protection policies.
4. How Long We Keep Information
We retain your personal information only as long as needed to provide our services and fulfill the purposes outlined in this Privacy Policy. Generally, this means we keep your information for as long as your Riser Vision account remains active.
Certain information may be deleted earlier upon your request, such as if you adjust your Child Profile settings or request specific data deletions. When data is no longer required and there is no legal or regulatory obligation to retain it, we will securely delete or anonymize it from our systems.
5. Managing Your Information
We offer several ways for you to manage the personal information we collect:
Access and Updates: You may request access to the data we hold about you or update your account information directly within your profile settings.
Corrections and Deletion: You can edit or delete information in your profile, update child preferences, or delete your account entirely through your account settings. Contact us if you need assistance with data deletion that’s not available through the app.
Adjusting Notifications: You may control app notifications in your account settings or disable notifications via your device settings.
Opt-out of Data Processing: In certain situations, you may revoke consent for specific data uses by updating your settings or contacting our support team.
6. Transferring Information Riser Vision operates globally, and we may transfer your information to servers outside your home country to support our services. For international data transfers, we follow all applicable data protection regulations to ensure your information is securely handled.
7. Revisions We may occasionally update this Privacy Policy to reflect changes in our practices, legal requirements, or service offerings. Any significant changes will be communicated to you via email or app notification with sufficient notice, and your continued use of the app constitutes acceptance of these updates.
Sources of Information
Personal Information Handling Practices for Riser Vision (Categories of Personal Information We Collect and How We Use It)
Category
Examples of Information Collected
Purpose for collection
Types of third parties
Identifiers
Name, email address, IP address, profile picture, Child Profile information (e.g., child’s name and age)
To create and maintain user accounts, personalize content, and communicate with users
Service providers (e.g., cloud storage, email service providers)
Device and Usage Information
Device type, operating system, IP address, app usage, activity logs
To improve app functionality, security, and personalize content recommendations | Service providers, government regulatory authorities (if required)
Service providers, government regulatory authorities (if required)
Commercial Information
Purchase history, transaction records related to subscriptions
To process transactions, track user subscriptions, and comply with regulatory requirements
Payment processors, service providers
Audio and Visual Information
Profile picture, any uploaded images
For personalized account features and profile identification
To tailor content
Service providers
Geolocation Data
IP address-derived location (general area, not precise)
relevance and ensure regulatory compliance where applicable
Service providers, if necessary for compliance
Inferences and Preferences
Content preferences, customization settings
To personalize user experience based on preferences
Service providers
1. Direct Input by Users: Information provided during account creation, Child Profile setup, and settings adjustments.
2. Automatically Collected Data: Information gathered during app use, including device and usage data.
3. Third-Party Providers: Information received from service providers for transactions and analytics purposes
Purposes for Collecting and Using Information
Account Management and Verification: To create and manage accounts and confirm identity.
Content Personalization: To tailor affirmations and other content to match user preferences.
Improving and Maintaining Services: To improve app features, respond to user feedback, and conduct analytics.
Communication and Support: To contact users with updates, notifications, and respond to support inquiries.
Legal Compliance and Security: To ensure data protection, secure app usage, and comply with regulatory requests.
Disclosure of Personal Information
In specific circumstances, we may share information with: Service Providers:
Trusted third parties that process data on our behalf (e.g., cloud storage, payment processors, customer support services).
Government Authorities: If required for compliance with legal obligations or in response to regulatory requests.
Recipients of Data
We may share your personal data with trusted service providers who process information on our behalf, including providers who assist us with data storage, analytics, payment processing, and customer support. These third parties use your information only as instructed and for purposes outlined in this Privacy Policy. An updated list of our service providers is available upon request.
Additionally, where required by law or to protect Riser Vision’s rights or user safety, we may disclose information to regulatory authorities or other entities.
Retention of Data
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Factors determining data retention include the sensitivity of the data, potential risks of unauthorized access, regulatory requirements, and whether we can meet our processing needs in alternative ways.
For details on specific data retention periods, please refer to the “How Long We Keep Personal Information” section of this Privacy Policy.
Your Rights
Depending on your location, you may have rights regarding your personal data, including:
Access: Request a copy of your personal information.
Correction and Deletion: Update or delete your data, subject to legal or contractual constraints.
Objection to Processing: Object to specific processing activities, particularly if based on legitimate interests.
Restrict Processing: Request a temporary suspension of data processing under certain circumstances.
Portability: Obtain a structured copy of your data for use with another service provider.
Withdraw Consent: Revoke consent where consent is the basis for processing your data, without affecting prior processing.
To exercise these rights, please contact us at [email protected].
Information for Non-Users
If someone who uses Riser Vision has your contact details and chooses to sync contacts with Riser Vision, we may process a cryptographic hash of your phone number. This data helps users connect with others on our platform and invite individuals to join.
Riser Vision does not store your phone number in a readable format and does not use contact details for purposes beyond supporting user connections. If you would like to exercise data rights or have questions about our handling of non-user data, please contact us at [email protected]
8. Data Protection Measures
Encryption: All personal data, including account details and profile information, is encrypted both in transit and at rest.
Access Control: Data is stored on secure servers with restricted access to authorized personnel only.
Regular Security Audits: We conduct audits to ensure ongoing compliance with data protection laws, including the GDPR and Nigerian Data Protection Regulation (NDPR).
9. Data Sharing and Disclosure
Third-Party Service Providers: We may share information with third-party vendors, such as payment processors and cloud service providers, to help us operate and maintain the Product. All third-party providers must comply with stringent data protection requirements.
Legal Compliance: We may disclose personal information as required by law or in response to legal requests, such as court orders or government demands.
Business Transfers: In the event of a merger, acquisition, or sale of assets, user information may be transferred to the successor entity under continued confidentiality and data protection requirements.
10. Children’s Privacy and Parental Responsibilities
Parental Consent: By creating a Child Profile, parents/guardians consent to the collection and use of their child’s data within the app as outlined in this Privacy Policy.
Transparency: We recommend that parents explain the app’s purpose and data collection practices to their children in an age-appropriate way.
Supervision: Parents/guardians should monitor app usage to ensure the content aligns with their child’s needs and expectations.
11. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect data on app and website usage, preferences, and interactions. These help us personalize the user experience and analyze service performance. Essential Cookies: Necessary for the Product’s basic functions. Analytical Cookies: Used to understand and improve user engagement. Users may manage cookie preferences through their browser settings. Disabling certain cookies may impact the functionality of the Product.
12. Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in legal, regulatory, or operational requirements. Significant changes will be communicated to users via email or in-app notifications with at least 30 days’ notice. Users will be asked to review and accept the updated Privacy Policy as a condition of continued service.
